What makes a company ‘global’?
Is it about having customers in all four corners of the world? Or how about offering products in various languages? What about staffing people in offices peppered throughout the globe?
Check. Check. Check.
But that still isn’t what global is about – at least not to us anyways. Although Transoft checks off on all the boxes we view ourselves as being global in a much more holistic way. Yes, we have customers in over 120 countries around the world. Affirmative on products being offered in over 7 languages. And bang on – we have offices in Canada, Sweden, The Netherlands and Australia supported by partners and agents practically everywhere!
At Transoft we’re committed to delivering and maintaining a high standard of customer service – this is the starting point for us. And while it might seem like a no-brainer, we work hard to make sure that our people and systems are in sync to keep our customers happy!
We’re also global in our approach to staffing and building our family of ‘Transoftees’ who come from 29 countries around the world! Talk about diversity! We also foster a sense of community within, taking down departmental walls and actively encouraging communication. That’s our global mindset. But it doesn’t stop there.
Having a global mindset means looking at product development from many viewpoints, mindful of our international reach. It means building products for international project managers working together to speak a common design language. We aim to facilitate; to get negate the ‘impossibles’.
So how do we do it? It starts with people: both our family of superstars and the people we call customers and friends. It starts by building a team that’s well aligned with our vision and values including trust, integrity, dedication, hard work, and high quality – things that we don’t just pay lip service to but are engrained in our culture: call it a hard hat culture if you will. You could say we’ve honed our practices over the course of our 24 years in business.
Today, some 3 HQ’s later, we now operate out of a high-tech hub with neighbors including MacDonald Dettwiler and Associates, Sierra Wireless and Sage. We’re still in Richmond but have expanded our home to make space for our growing, multilingual and multi-ethnic family. That diversity helps ensure that we stay on top of cultural as well as business norms to help our customers feel at ease.
Do you think globally? If so, consider joining our team of international superstars? Click here to learn more about exciting career opportunities.